With 4G, using the internet on your phone is even quicker, with speeds times faster than 3G. All of our tariffs come with access to both 3G and 4G data. You can connect to the internet using wifi, to browse the web, download applications, or send and receive emails, without using your 3G or 4G data. A fast, free wifi service available to everyone. Some phones can use wifi to make voice calls. Wifi Calling also called Voice over Wifi or VoWifi , helps you make and receive calls even if you can't connect to the mobile network, like when you're on the London Underground.
When connected to wifi, you can just dial the number you want to call like normal. If 4G Calling is available, you can just dial the number you want to call like normal. You can check 4G Calling coverage with our coverage checker. Simply put, 2G allows you to send text messages. Signal can also be affected by buildings, trees and even weather conditions.
This map is just a guide and does not guarantee signal coverage. Skip to main content. Ready to check out? Check coverage and network status. If you think there might be an issue with your device or sim: Try your sim in a different O2 phone Try a different O2 sim in your phone If you need more help with solving signal issues, visit the O2 Community where our Gurus will be able to offer more advice. How do I get a network connection when I don't have any signal?
When you have no signal, you can use Wifi to call and message instead. Cellular network The radio network used to send and receive calls and messages, and use the internet. You can get 5G from O2 in 30 towns and cities. They also have plans to expand the network to a total 50 places in In addition to that, they're targeting targeting transport hubs, key business areas and entertainment and sports venues, including the O2 and Twickenham Stadium.
O2 only offer mobile broadband on their 4G network. They've got five options in total, with one just for contract use, one only for pay as you go, and the others available on both.
If you choose a contract, you get to design your own plan. You can select the length of the contract from three to 36 months or 24 months with some devices , the amount of data from 15GB to GB, and in some cases even the upfront cost. You can choose to pay a bigger lump sum at the start in order to slash your monthly bill - or you can pay nothing at all.
On pay as you go you choose a plan - with a data allowance of between 1GB and 12GB - which also includes the price of the hardware. All of these routers and dongles are only compatible with 4G and slower networks. Keep this in mind if you're considering signing up on one of the longer contracts, as you won't be able to upgrade to 5G without buying new hardware. In addition to these plans O2 offer a range of tablets - mostly iPads - on similarly customisable deals. Or, if you want to supply your own hardware you can get a data SIM.
With fairly stringent data limits and slower speeds than other providers, O2's mobile broadband plans are not suited to being used as a replacement for fibre broadband at home. This applies even for very light users. If you, or perhaps an elderly relative, only need the internet for basic things like email or paying bills online, you can still find older, standard broadband deals that offer much better value than you'll get from O2.
The mobile broadband plans from O2 are designed literally for mobile use, such as when you're working away from home, or perhaps when travelling. You also get free access to more than 16, Wi-Fi hotspots around the country. Visit O2 Mobile Or call Read our privacy policy OK. O2 Mobile Broadband Buyers Guide Mobile broadband from one of the biggest and best known mobile phone networks Choose a contract from three months to three years Get a dongle for your laptop or a portable Wi-Fi router 14 day money back guarantee on all purchases 5G rolling out to 50 cities in Free Wi-Fi available with all deals.
Customer Reviews Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Customer Ratings Summary Satisfaction 2. View more reviews. But you may need to take a precaution. Your phone's plan Don't forget also that iPhones and Android phones can be set up as wireless hotspots, enabling you to get your laptop or tablet online wherever you are.
Can I get O2 mobile broadband? Can I get 5G on O2? What O2 mobile broadband deals can I get? Your mobile broadband options are: Pocket Hotspot Pro Netgear M1 : exclusively on contract, between 3 and 36 months. The pocket-sized router is portable, with up to 24 hours of battery life, and allows you to connect up to 20 devices at once.
Pocket Hotspot Huawei 4G : available on both contract and pay as you go deals. The smartphone-sized router is very portable, and offers up to six hours of battery life.
Huawei 4G Dongle with wifi : available on both contract and pay as you go deals. This dongle plugs into any computer with a standard USB port it doesn't work as a standalone device , and you can also use it as a Wi-Fi hotspot by using it in an in-car USB port. Huawei 4G Dongle : available on both contract and pay as you go deals. This dongle gives a 4G connection to any laptop, but cannot be used as a hotspot - so only works with one device at a time. This dongle brings a 4G connection to your laptop while you're on the road.
Should I choose mobile broadband from O2? Perhaps you should use less time and money on crap marketing and more on support. I joined your network 6 days ago and have been sent 2 bad sims, lost my signal constantly, spent 1. Satisfaction 1 star Customer Service 1 star Speed 1 star Reliability 1 star.
Lee Lambert. Recently got o2 mobile wifi because my phone contract is with them, wouldn't bother with mobile wifi if I read reviews first, it's TRUE the network down most days saying a mast is not working properly, cheap prices so definitely get what you pay for.
Customer Service 3 stars. The O2 is selling over priced phones. I was 5 years with them and i just regret that I upgraded for the I phone pro gb with them.
After having to make emergency out of country country calls to a family member in the hospital during the COVID lockdown, O2 has cut my service due to unusual spending without any notification. I have not been able to reach anyone, until threatening to leave the company.
The customer service is horrible Do not use this company, as they have no respect for their customers. Satisfaction 3 stars Customer Service 1 star Speed 3 stars Reliability 3 stars. J M Gan. The first hurdle I came across is that it was not accepting any of my cards, I used 2 debit cards and 2 credit cards, all with funds and they all declined.
I then started an online chat to see if it was their issue, which is was and I was told to use a different browser to process this. I went to do this and the payment went through with the extra delivery charge for next day delivery.
I received all the confirmation emails and it seemed like everything was fine. He confirmed to me that once I call this number they will be able to deal with this referral straight away and get my order cleared. So I begrudgingly rang this premium rate number only to be told that I will receive a call back within 48 hours to go through my referral and there was nothing she could do right there and then? He explained that was all he could and I would get a refund on my delivery if the item was not delivered on the designated slot..
So I ended the chat and just had to wait for this call. Does that mean my phone will be dispatched and received today? Who knows?! This time, I was told my order seemed fine and has actually been dispatched for delivery for tonight! I had a bit of hope at this point. Out of stock!?! I was put on hold for a while as he had obviously read the notes from my previous conversations and realised this order had been a mess from the get-go.
Most likely because I only just took a phone contract out 2 days ago.. So the advisor rang again and this time we were on hold for nearly 20 minutes before getting through to someone. He spoke to advisor on the phone about the situation and after discussing it with him, I was then advised there is nothing further they can do unless I buy the phone outright and have a sim only contract. As you can imagine, I was pretty fuming at this point as I was told by the guy this morning that it would be fine so I just walked out of the store.
All in all, O2 are shocking and I will never use them again and I will tell everyone I know about this but god help anyone who has to go through the same situation that I have had to! Lydi-Marie Godley. Awful service on payg. Ran out at 7pm. Keeps dropping out on the final page.
This is becoming a regular problem most times I buy more access. And trying to get sorted by phone Pathetic service. Telling everyone I know how bad this company is and advising them to go elsewhere which I am on the verge of doing myself. In a nutshell: unreliable shabby service and no effective customer support. Pete Sword. The Battery died within very soon and when visited the store they said we will take it for service and gave me only the SIM and I wait for approximately 3 weeks to receive replaced device!!
This mean I paid for three weeks without able to use the device!!
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